Refund Policy

Return Policy
We offer a full refund within 30 days of purchase on unopened packs of markers. Opened or tested packs are not eligible for a refund or exchange.
If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

Warranty
For warranty issues, please email us at warranty@pintarartsupply.com and we will straighten things out.

Refunds and exchanges
Once your unopened return is received, we will issue a refund. To follow-up on the status of your return, please contact us at admin@pintarartsupply.com